关键词: 传染病医院, 行政人员, 岗位评价, 指标体系, 德尔菲法, 层次分析法

Abstract: Objective Considering the particularity and complexity of post management for administrative staff in infectious disease hospitals in Xinjiang, this study constructs a scientific and adaptive job evaluation index system, which provides a quantitative basis for the reform of hospital performance-related compensation and helps the administrative team to efficiently support the public health security defense line. Method Targeting administrative staff in infectious disease hospitals in Xinjiang, an initial indicator framework was developed through "literature analysis + semi-structured interviews". The delphi method was employed to conduct two rounds of expert consultation, refining the content and structure of the indicators. Analytic hierarchy process (AHP) was then used to calculate indicator weights, ultimately forming a comprehensive evaluation system. In the first round, 62 experts were invited to participate. Based on feedback and willingness to continue, 58 experts were selected for the second round, completing the full consultation process. Result The questionnaire recovery rates for the two rounds were 96.78% (60/62) and 100% (58/58), indicating a high level of expert engagement. The expert authority coefficient reached 0.86, and the Kendall's coefficient of concordance improved from 0.182 (P<0.001) in the first round to 0.335 (P<0.001) in the second round, showing a significant increase in expert consensus. The final indicator system comprises 4 primary indicators (Professional Competence, Emergency Efficacy, Communication, and Thinking) and 17 secondary indicators. Among these, "Emergency Efficacy" (weight 0.4878) and "Professional Competence" (weight 0.3322) are the core dimensions. Key secondary indicators include "Emergency Response and Execution Ability" (combined weight 0.2315) and "Infection Control Awareness and Behavioral Compliance" (combined weight 0.1292), highlighting the distinctive features of administrative roles in infectious disease hospitals. Conclusion Based on a large-sample expert consultation, this study constructs a job evaluation index system for administrative staff in infectious disease hospitals in Xinjiang, which significantly enhances the scientificity and reliability of the evaluation system. The research findings provide guiding significance for promoting differentiated performance evaluation, salary reform and talent training of administrative personnel in such hospitals in Xinjiang. Meanwhile, they also serve as an important reference for improving the refined level of administrative management in infectious disease hospitals and consolidating the public health security defense line.

Key words: Infectious disease hospital, Administrative staff, Job evaluation, Indicator system, Delphi method, Analytic hierarchy process